At plusphp, your privacy is not an afterthought — it is a core commitment. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a player under Philippine law. Please read this document carefully before using our platform.
This Privacy Policy ("Policy") is issued by plusphp ("the Company," "we," "us," or "our"), the operator of the online gaming platform accessible at https://plusphp.app ("the Platform"). This Policy governs the collection, use, storage, disclosure, and protection of personal information provided by or collected from users ("Players," "you," or "your") of the Platform.
plusphp is committed to full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC). We are also bound by the data governance requirements of the Philippine Amusement and Gaming Corporation (PAGCOR) as part of our operating obligations.
Your Consent: By registering an account on plusphp, accessing the Platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the Platform.
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference. In the event of any conflict between this Policy and any other document, this Policy shall prevail with respect to data privacy matters.
plusphp collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected. The categories of personal data we collect include:
plusphp collects personal data through the following means:
| Collection Method | Examples |
|---|---|
| Direct submission | Registration form, KYC document uploads, payment details, support enquiries, feedback forms |
| Automated collection | Cookies, server logs, device fingerprinting, session tracking during Platform use |
| Third-party sources | Identity verification providers, payment processors (GCash, Maya, banks), fraud prevention services, PAGCOR regulatory databases |
| Publicly available sources | Publicly accessible government databases used for sanctions screening and AML compliance |
We only collect data through lawful means and will always inform you of the purpose of collection at the time your data is gathered, to the extent required by the Data Privacy Act.
plusphp processes your personal data for the following specific, legitimate purposes:
Under the Philippine Data Privacy Act of 2012, plusphp processes your personal data on the following legal bases:
ℹ️ Note on Consent Withdrawal: Where our processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. To withdraw consent for marketing communications, contact us at [email protected] or use the unsubscribe option in any marketing email.
plusphp does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
We engage trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, Maya, Philippine banks), identity verification providers, cloud hosting providers, customer support software providers, and fraud detection services. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.
We may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), or other competent Philippine government authorities where required by law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of the Company's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and ensure that your data continues to be protected in accordance with this Policy.
We may share your data with other third parties where you have given your explicit consent to such sharing.
Our Commitment: plusphp will never share your personal data with third parties for their own commercial marketing purposes without your explicit consent. Your data is used to serve you — not to be monetised by others.
plusphp uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and gather analytics data. The types of cookies we use include:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for the Platform to function — session management, login authentication, security tokens | Session / up to 24 hours |
| Functional | Remember your preferences such as language, game display settings, and responsible gaming limits | Up to 30 days |
| Analytics | Aggregate, anonymised data on how players use the Platform — pages visited, session duration, feature usage | Up to 12 months |
| Security | Fraud detection, bot prevention, and suspicious activity monitoring | Session / up to 7 days |
You may control cookie settings through your browser preferences. Please note that disabling essential cookies may prevent certain features of the Platform from functioning correctly. We do not use cookies to serve third-party advertising on the Platform.
plusphp retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. Our standard retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures. Anonymised data may be retained indefinitely for statistical and research purposes.
plusphp implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Our security measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, plusphp will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act and NPC Circular No. 16-03.
ℹ️ Your Role in Security: While we take every reasonable measure to protect your data, you also play an important role. Please use a strong, unique password for your plusphp account, enable multi-factor authentication where available, and never share your login credentials with anyone. Contact [email protected] immediately if you suspect unauthorised access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by plusphp:
To exercise any of these rights, please submit a written request to our Data Protection Officer at the contact details provided in Section 14. We will respond to all verified requests within fifteen (15) business days, in accordance with NPC guidelines. We may require you to verify your identity before processing your request.
The plusphp platform is strictly intended for adults aged 21 years and above, in compliance with Philippine gambling regulations. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately close the associated account, forfeit any balances in accordance with our Terms & Conditions, and securely delete the personal data collected.
If you are a parent or guardian and believe that your child has registered on the Platform or provided personal data to us, please contact us immediately at [email protected] so that we can take appropriate action.
plusphp primarily stores and processes personal data within the Philippines. In certain circumstances, your personal data may be transferred to, stored in, or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or identity verification services with international operations.
Where such cross-border transfers occur, plusphp ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses that meet the standards required by the National Privacy Commission. We will only transfer your data to countries or organisations that provide an adequate level of data protection, or where specific safeguards have been implemented.
plusphp reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, we will notify registered players via email and/or through a prominent notice on the Platform. The "Last Updated" date at the top of this Policy will be revised accordingly.
We encourage you to review this Policy periodically to stay informed about how we protect your personal data. Your continued use of the Platform following the publication of an updated Policy constitutes your acceptance of the revised terms.
plusphp has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act and NPC regulations. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact:
plusphp Data Protection Officer
Email: [email protected]
Subject Line: Data Privacy Request – [Your Full Name]
Response Time: Within 15 business days
Language: English and Filipino accepted
If you are not satisfied with our response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the independent regulatory authority responsible for enforcing the Data Privacy Act.
Every byte of data you send to plusphp is protected by 256-bit SSL encryption — the same technology used by BPI, BDO, and other Philippine banks. Your personal and financial data is never transmitted in plain text.
plusphp fully complies with the Philippine Data Privacy Act of 2012. We have a registered Data Protection Officer, maintain a data processing inventory, and report breaches to the NPC within 72 hours as required by law.
Your personal information is never sold, rented, or traded to third-party marketers. We share data only with service providers who help us operate the Platform, and only under strict contractual data protection obligations.
Under the Data Privacy Act, you have the right to access, correct, delete, and port your personal data. Submit a request to our DPO and we will respond within 15 business days — no runaround, no delays.
As a PAGCOR-regulated platform, plusphp is subject to regular audits of our data handling and security practices. Regulatory oversight means an extra layer of accountability beyond standard commercial data protection.
If a data breach occurs that affects your personal information, plusphp will notify you promptly and report to the NPC within 72 hours. We believe in transparency — you will never be the last to know about your own data.
Your privacy is protected by Philippine law and our commitment to responsible data handling. Join millions of Filipino players who trust plusphp for secure, fair, and exciting online gaming.
🔞 21+ only · Gamble responsibly · PAGCOR regulated · Philippines